Frequently Asked Questions

What is Feelin ?

Feelin is a Belgian startup who want to put human back at the center of creativity in the audiovisual world, like commercials, movies or music clips.

We want to offer to real people, our « Feelers », to participate to this improvement of our audiovisual environment. There’s no way we let algorithms and other automatic calculation on social media decide what is worth our attention : we want to put human first !

Talk about it around you, the more we are, the more impact we have. Join us on Facebook or Instagram to follow last news and evolution of Feelin.

Why does the application record me when I watch a video ?

To better understant your reactions and your feeling when you watch a video. Thanks to these information, we give a feedback to the production teams for helping them improving their creations.

We believe that emotions can be understood through your facial expressions and where you look at the screen. That’s why we film your reactions.

Is the application available on iOS ?

No, Feelin is currently only available for android. But it will be available on iOS some days !

Why doesn't the app looks complete ?

Feelin is currently in Beta version. That means we need testers like you to use it and give us feedback. Among the upcoming features, the possibility to see your rewards in the application, push notifications, and many others!

So don’t hesitate to give us your feedback on the application, it will really help us!

My video is ``Pending``, what does that mean?

Each video capture must be processed by our analysis software. Once this is done, you receive points that you can exchange for gifts. The better your captures are, the more points you earn.

My video is marked as ``rejected``, what does that mean?

It means that it was not usable to recognize your emotions. We only validate and reward video captures that are recorded correctly.

How to make a good quality recording?

The two most important things are: be in a well-lit area and stand up straight, facing your screen as you would during a video call.

Also, try to move as little as possible during the video and don’t change the angle of your phone – don’t record yourself from behind.

Can I redo a video capture to improve its quality?

No, unfortunately this is not possible : as you have already seen the video, you will no longer have the surprise and this impacts the measurements. But don’t worry, the next recording  will be better!

How is my data used?

Your data is used in strict compliance with data protection regulations. Once anonymized, it is assembled  build in a report on the quality of the videos.

For example, we provide information on how many people laughed at a joke, reacted to the explosion in a movie or saw the information on the website in an advertisement.

How many points do I earn per video?

You earn 25 points for each video you watch and for which you have recorded a video of sufficient quality. You will receive an Amazon code of 2€ for every 100 points.

What rewards are available?

At the moment we only offer Amazon Gift Codes. Of course, we plan to offer different types of rewards in the future.

How and when do I receive the rewards?

The rewards are sent to the email address with which you registered on the application. They usually arrive some days after you watch the videos.